Course Descriptions

COCP 1220 Microcomputer Database (3 credits)

 

This course is an introduction to database concepts; creation, and management. Topics include: database creation and maintenance, query design and development, custom form and report design and development, database integration with the web and other software, and management and security of a database.
(Prerequisites: COCP1201 MS OS Basics) Offered Spring

COCP 1200 Introduction to UNIX (2 credits)

 

This course offers an introduction to the UNIX operating system for new users. Topics include UNIX evolution, file organization, user commands and utilities. UNIX processes and job control are also covered. Students will learn to write scripts using branching and looping controls.
(Prerequisites: None) Offered Fall

COCP 1202 Networking Basics (3 credits)

 

This course covers a general introduction for students who need a foundation in current networking technology for local area networks (LANs), wide-area networks (WANs), and the Internet. This course covers the basics of computer networking terms and concepts such as topologies, transmission media, and protocols.
(Prerequisites: None) Offered Fall

COCP 1208 Network Administration I (2 credits)

 

A beginning networking course covering the fundamentals of network administration. Content includes Novell Directory Services, workstation access, network security, Novell Distributed Print Services, desktop management and applications management.
(Prerequisites: None) Offered Fall

COCP 1209 Workstation Operating System I (3 credits)

 

This course is intended for anyone who wants to learn how to install, configure, administer, and support the Microsoft Windows workstation operating system, as well as for those individuals seeking certification. The course begins by exploring some of the new features and improvements in the latest version of the Windows workstations and devotes an entire lesson to troubleshooting using the Help and Support Center. Once this foundation is established, the course guides the students through installing the Windows workstation operating system and then walks them through configuring, administering, and supporting it.
(Prerequisites: None) Offered Fall

COCP 1250 Microcomputer Hardware Support (3 credits)

 

This course is designed to prepare you to support personal computers (PCs). The course objective is to take you from the "just-a-user-level" to the "I-can-fix-this-level" for the most common PC hardware and software concerns. The coverage is balanced-while focusing on new hardware, it also covers the real world for PC repair, where some older technology remains in widespread use and still needs support. For example, the course will cover various Pentium processors, but also addresses the 486 processors. Also included is thorough coverage of operating system and application support, including DOS, Windows 9x, Windows NT, Windows 2000, and Windows XP.
(Prerequisites: COCP 1201 MS OS Basics) Offered Spring

COCP 1253 Microsoft Server Operating System I (3 credits)

 

This course covers installing and configuring Microsoft Windows Server operating system. Topics include overview of the operating system, installation routines, various file systems and disk management functions, administration of the operating system, and exploration of Active Directory services. Students will also cover NetWare integration and migration, network protocols, routing and remote access, and Microsoft Internet Information Server. Additionally, students will be introduced to monitoring and optimizing Windows Server.
(Prerequisites: COCP 1209 MS Workstation Operating System) Offered Spring

COCP 1225 Supporting Applications Users (3 credits)

 

Supporting users of and troubleshooting the current Microsoft Windows Operating System and Office Applications.
(Prerequisites: COCP 1201 Microsoft OS Basics)

COCP 1201 Microsoft Operating System Basics (2 credits)

 

This course covers the fundamentals of a Microsoft Windows environment including - customizing your desktop and the start menu, creating shortcuts, creating folders, moving and copying files and folders, adding/removing hardware and software, connecting to a network, setting passwords, windows utilities, and troubleshooting. You will also be exposed to the basics of the Internet, including techniques for finding what you want on the Internet. This course will also cover the basics of Microsoft Word and Microsoft Excel, as well as a brief look at Microsoft Access and PowerPoint.
(Prerequisites: None) Offered Fall & Spring

COCP 1210 Help Desk Concepts (1 credit)

 

This course is designed to provide students with an understanding of the help desk environment and the knowledge, skills, and abilities necessary to work in the user support industry. It is useful for both the person who is starting out in the user support industry, as well as the person who is an experienced professional. The course places an emphasis on problem solving and communication skills, in addition to the technical aspects of user support. Through hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills. Class discussion topics include help desk concepts, processes and procedures, tools and technologies, performance and measures, and customer support strategies. Students work individually and in teams to prepare them for today’s team-oriented work environment.
(Prerequisites: COCP 1201 Microsoft OS Basics) Offered Spring